I want to tell you I stayed calm but I think my voice was shaking a little when I said what I said next. I told him the IRS keeps records of the IP addresses on electronic filings.
I told him the refund checks were deposited into an account in his name, not hers. I don’t actually know if all of that is 100% true. I’d been up reading things online at 2am and I was putting pieces together and I said it like I knew it for a fact because I needed him to know that I wasn’t just guessing.
He didn’t say anything for a second. Then he said, “You need to leave.”
I said, “Leo. She’s 79. They’re going to garnish her Social Security.”
He said, “I didn’t do anything.”
I said, “She has eleven days.”
He shut the door. He actually shut the door on me while I was still standing there.
I sat in my car for a while after that. I don’t know how long. I kept going back and forth in my head about whether I had the wrong idea, whether I was jumping to conclusions, whether there was some explanation I was missing. And then I thought about my mother sitting at that kitchen table with that certified letter next to her cold coffee, and I thought about three letters she never got, and I thought about the truck in the driveway, and I stopped second-guessing myself.
I filed a report with the IRS Identity Theft unit that night. I also filed with the FTC. I contacted a tax advocate because we needed someone who actually knew how to respond to the notice in time. The advocate told me the situation was more common than I’d think, older adults, trusted family members or caregivers, access to the mail.
She didn’t even sound that surprised. That was maybe the worst part of the whole conversation. That she wasn’t surprised.
The response to the IRS went out with two days to spare. We’ve got a case number. We’ve got documentation. They’ve flagged her Social Security number for fraud monitoring going forward. Whether the $14,200 gets cleared, I honestly don’t know yet. The advocate thinks it will. I’m trying to believe her.
What I keep coming back to is something small. I don’t know why this is the thing that sticks with me. But my mother has this habit of saving mail she doesn’t understand. She puts it in a little basket on her counter. I’ve seen it a hundred times, grocery store flyers and Medicare explainers all mixed together, and she always says, “I was going to ask you about that.”
That basket was empty when I was there. Completely empty.
I don’t know when the last time was that she sorted through her own mail before Leo got to it. I genuinely don’t know. And neither does she.