After I hung up I went online and looked up the nursing home’s referral policy. It took me maybe fifteen minutes to find it, buried in their vendor and family partnership documentation on their website.

It said family members who authorize certain upgrades or refer other residents can receive a referral commission. The premium care upgrade qualified. The commission was $2,400 per year.

Dale authorized the upgrade three years ago.

Three years times $2,400 is $7,200. He’d been collecting $7,200 in commissions while the trust bled out at nearly triple the rate I’d planned for.

I don’t know when I started crying exactly. I think I’d been crying for a few minutes before I noticed. I kept going back over it in my head because I wanted to be wrong. I wanted there to be some explanation that made it not what it looked like. I actually wrote out a little list of reasons why maybe this wasn’t as bad as it seemed. I couldn’t come up with a single one that held up.

I called the trust administrator the next day. She pulled up the account while I was on the phone. She said, “At this rate, the trust will be empty by the first.” The first of next month. She said it the way a doctor says something bad, carefully, like she was letting me land on it at my own speed. I asked her what happens if the trust runs out. She said the facility would have to discharge Mom if there were no funds to cover the bill and no Medicaid application already in process.

Mom has nowhere to go. She can’t come live with me, not really, not with the level of care she needs now.

I’m not set up for that. I don’t know if that makes me a bad person. I’ve asked myself that about a hundred times in the past week.

I had 23 days. That’s what it came down to. Twenty-three days to reverse the upgrade, try to recover the overpayment, and make sure Mom keeps her bed.

I went to the nursing home in person. The administrator, a guy named Howard who has this very steady, tired way of talking like he’s been through every version of family drama there is, sat across from me and folded his hands. I explained the whole thing. He listened. He was genuinely kind about it. And then he told me the part that made my stomach drop, not in a dramatic way, just in a very slow, heavy way where I felt it in my chest.

He said, “We can reverse it. But the person who authorized the upgrade also signed a two-year contract that includes a penalty for early termination.”

Dale signed a two-year contract. Of course he did.

Continue Part 3
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amomana

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